MEET
Salma Ahmadi
Program Technician, Future Neuropsychology Specialist & Empathy-Focused Communicator
Overview
I’m Salma Ahmadi, a Behavioural Science specialist with frontline healthcare experience and a long-term goal to earn a Ph.D. in Neuropsychology. My professional journey has been shaped by meaningful work across Toronto’s top hospitals, where I’ve gained real-world insights into patient care, behavioural response, and communication under pressure.
My unique background blends clinical knowledge, customer service excellence, and a deep commitment to empathy-driven care. I’ve delivered TED-Ed Youth Talks to audiences of 3,000+ and continue to grow my presence as an impactful voice in behavioural understanding and health communication.
The Art & Science of Human Behaviour
I help healthcare teams, educators, and organizations interpret and improve human behaviour in high-stakes settings. With hands-on experience in emergency registration, support systems, and digital healthcare integration, I bring practical, data-informed recommendations to the table.
Empathy & Communication Training
People don’t just want to be heard—they want to be understood. I offer workshops and presentations that equip teams with the tools to communicate clearly, listen deeply, and resolve conflict with confidence. Ideal for healthcare professionals, educators, and frontline teams.
Public Speaking & Thought Leadership
Whether through TED-Ed talks or community events, I use storytelling and science to spark conversations about compassion, resilience, and behavioural awareness. My speaking style is confident, warm, and rooted in lived experience.
Competency Highlights
Patient Access Representative – Cortellucci Vaughan Hospital
First point of contact in emergency and central registration, managing patient intake, acuity prioritization, and confidential data entry.
ATE Support – Toronto Rehabilitation Center
On-site technical and procedural support for nurses and doctors to maintain high-quality, patient-centered care.
Epic Command Center Support – University Health Network
Supported the launch of EPIC across major hospitals, handling system issue reports and healthcare tech escalations.
Dedication | Efficiency | Results
Salma brings a rare mix of compassion, science, and hands-on healthcare experience. She thrives in high-pressure environments, adapt quickly, and lead with clarity and empathy. Whether supporting healthcare systems or presenting on stage, she knows how to connect with people and drive meaningful change.